From Dr. M's Desk: Responding to Imminent Risk Alerts; A System for Immediate Action in High-Risk Cases

If you or someone you know is struggling with thoughts of suicide, help is available. Call or text the Suicide & Crisis Lifeline at 988 or visit 988lifeline.org for confidential support 24/7.

Dear Colleagues,

Suicide prevention is a critical responsibility in healthcare, especially in primary care settings. Studies indicate that up to 40% of individuals who die by suicide had contact with a primary care provider in the days before the event. Recognizing this, we have enhanced the QHSLab platform to systematically identify patients at imminent risk and direct them to the appropriate resources.

How the QHSLab Platform Identifies & Responds to Imminent Risk

Screening for Risk

  1. The system uses the PHQ-9 depression screening, specifically Question 9, to detect possible suicidal ideation.

  2. If flagged, the Columbia Suicide Severity Rating Scale (C-SSRS) is automatically administered for further risk assessment.

Immediate Actions for Patients:

  1. Patients receive automated guidance, directing them to call 911 (if in immediate danger) or 988 for crisis support.

  2. A patient safety message reinforces that help is available and provides direct links to crisis services.

Provider Notifications & Documentation:

  1. A real-time alert is sent to the provider for immediate follow-up.

  2. The event is documented in the system, ensuring a record for clinical decision-making and liability protection.

Why This Matters

  1. Timely Intervention: Ensures providers are alerted before a crisis escalates.

  2. Automated Support: Patients receive immediate direction without delays.

  3. Compliance & Documentation: Supports clinical best practices while reducing liability risks for providers.

All resources are based on best practices and SAMHSA national guidelines to ensure the most effective crisis response.

Let’s continue working together to ensure at-risk patients receive the support they need—when they need it most.

Warm regards,
Dr. M

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From Dr. M's Desk: Next-Generation Patient Reports

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From Dr. M's Desk: Understanding the Alerts System